Privacy policy
Template to be completed with the operator's legal details before publication.
Data controller
[Responsable du traitement à compléter]
Data collected through the simulator and forms is used only to process your study request and, where you have consented, to contact you about your solar project.
Data collected
Identity, contact details, characteristics of your home and consumption, simulation results, and information about your consent (text, date, authorised channel).
Purposes and legal bases
The phone call back relies on your explicit consent, collected separately. Email and SMS marketing rely on distinct consents, always optional and never pre-ticked.
Retention period
Data is kept for the time needed to process your request and in line with applicable legal obligations. Proof of consent is stored securely.
Your rights
You have the right to access, rectify, erase, restrict and withdraw your consent at any time. To exercise these rights, contact [Adresse e-mail de contact à compléter].
Security
Transfers to our management tool go through a secure server service. Public forms have no direct access to internal records.